Last Updated: August 2026
Loom&Lama values your privacy and is committed to protecting your personal information.
Information We Collect
When you visit or shop on our website, we may collect:
- Name
- Mobile Number
- Email Address
- Billing & Shipping Address
- Order Details
- Payment Information (processed securely)
- IP Address
- Browser Information
How We Use Your Information
Your information helps us to:
- Process and deliver your orders
- Send order updates
- Improve our products and website
- Respond to customer support requests
- Prevent fraudulent transactions
- Send promotional emails (only if subscribed)
Payment Security
We never store your debit or credit card information. Payments are securely processed by trusted payment partners.
Cookies
Our website uses cookies to improve your browsing experience and website functionality.
Third-Party Services
We may share limited information with trusted partners such as:
- Shipping Partners
- Payment Gateways
- Analytics Providers
Only the information necessary to provide these services is shared.
Data Protection
We implement appropriate security measures to protect your personal information against unauthorized access or misuse.
Your Rights
You may request to:
- Access your personal data
- Correct inaccurate information
- Delete your account information
- Unsubscribe from marketing communications